Returns // Online Store
Refunds are only accepted for items purchased through our online store. Items must be returned within 14 days of receipt, in order to qualify for a full refund.
Sale items are not refundable.Only full price items may be returned for a refund. Only unworn items with original tag will be refunded or exchanged.
Shipping and handling fees are not refundable.
You must complete the return slip that came with your order and provide your order number.
Returns at Thrive Lifestyle
113-109 McPhillips Ave Salt Spring Island
BC V8K 2T6
Exchanges // In Store
We are a small company and can't offer refunds at this time for items purchased in person. Exchanges can be made within 14 days. Sale items are not refundable. Only full price items may be exchanged. Only unworn items with original tag will be exchanged.
To complete your exchange, we require the order number from receipt.